A major railway equipment overhaul company asked me to make their bogie overhaul process more efficient. However, I discovered two important matters at the core of their operation which needed addressing first. They were unprepared for process changes that would have to follow recent legislation; and they had a big cost-centre that they wanted to out-source. Addressing these challenges imaginatively opened up enormous opportunities to improve the business radically…

For a brief 3-page summary of what was done and achieved, see here.